Help Centre

Answers to common questions about web design, timelines, content, and support. If you can’t find what you need, send us a message below.

Typical response: within 1 business day London & UK-wide projects

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Tell us what you’re trying to achieve and we’ll point you in the right direction.

Tip: If this is about an existing site, include your domain and what you want changed (pages, features, examples).

FAQs

Click a question to expand.

Most projects follow a simple flow:

  • Discovery: goals, pages, audience, examples you like.
  • Design: homepage + key page layouts, then refinements.
  • Build: responsive development, content upload, integrations.
  • Launch: final QA, performance checks, go-live.

Timelines depend on pages, features, and how quickly content is approved.

  • Small brochure site: often 1–3 weeks.
  • Business site with multiple pages: often 3–6 weeks.
  • Ecommerce/custom builds: usually longer depending on scope.
  • Your goals (leads, sales, bookings, brand credibility).
  • A list of pages you want and any competitor examples.
  • Brand assets (logo, colours, fonts) if you have them.
  • Content (or we can help plan/produce it if needed).

Yes—typically we cover core technical SEO fundamentals as part of the build (clean structure, speed basics, metadata, and indexing setup).

Ongoing SEO (content, backlinks, local SEO) can be added depending on your goals.

We can provide hosting and maintenance, or work with your existing provider.

  • Updates, backups, security hardening, uptime checks.
  • Small monthly edits (depending on your plan).
  • Priority support options for business-critical sites.

We typically work in clear review rounds (e.g., design round(s) then build round(s)) so feedback stays organised and fast.

If you have a specific revisions policy, we can reflect it here.